Accidentally entering the wrong address on your HomeGauge report can be a common mistake, but correcting it is a straightforward process. Whether you've created an appointment-based report or a non-appointment report, we've got you covered. In this guide, we'll walk you through two methods to change the address on your report, ensuring that your documentation is accurate.
Method 1: Appointment-based Reports
If you originally created an appointment for your report using Appointments, follow these steps to edit the address:
If you've previously made an agreement for this report and the address on it is incorrect, you'll need to delete it and create a new one once the address is corrected. If the customer has already signed the agreement, they must sign the replacement agreement
Navigate to Appointments > Calendar on the Inspector Dashboard
Locate the appointment on the calendar
Double-click on the appointment to edit it
Update the address
Scroll to the bottom and click Save Changes
Or
Navigate to ALL reports on the Inspector Dashboard
Locate the property
Click on the Agreement Status
Click Edit Appointment
Update the address
Scroll to the bottom and click Save Changes
Method 2: Non-Appointment Reports
If your report was not created as an appointment, follow these steps to edit the address:
Navigate to ALL reports on the Inspector Dashboard
Locate the property
Delete the report from the Inspector Dashboard by clicking Manage > Delete
Open the report writer you used to generate the inspection report
Change the address
Publish or Upload the report