Your web browser is one of the main tools you will use to interact with HomeGauge whether you are an Inspector, Customer, or Real Estate Professional. This article will provide information on common web browser issues and their solutions.
Which web browsers are NOT supported?
Internet Explorer and 'Edge Legacy' will render a warning message, whereas other browsers will not.
Which web browsers ARE supported?
All browsers are "current -2 versions" unless otherwise specified.
Why are some browsers not supported?
Some browsers are no longer supported by their creators. Older versions of browsers might lack essential security updates. Legacy browsers like IE no longer get important security and feature updates. To keep HomeGauge faster, safer, and more secure, we are prompting users on legacy browsers to update.
How can you upgrade web browsers?
You can upgrade your browser when prompted that your browser is no longer supported. The landing page has three options that can be clicked to download a modern web browser. Click the browser link and follow the prompts to download. After downloading, re-visit HomeGauge from the newly downloaded browser.
Browser Troubleshooting Tips
Clear Cache & Cookies
When you use a web browser like Google Chrome, it will save some information from websites in its cache and cookies. Clearing them can correct specific problems, like loading or formatting issues on sites. See the support site links below for instructions.