December 6, 2023
Highlights
- Web Report Writer: Inspection Forms are now available in Open Beta
- Schedule Now: Resolved Issue to once again require customer information
- Customer Dashboard: Date Clarity on Inspection Cards
Web Report Writer
Features
Inspection Forms are now available in Open Beta: As a current HomeGauge software user, you’ll have access to the forms during the open beta period. Be one of the first to try the Inspection Forms feature in Web Report Writer and help shape its development with your feedback. Explore a wide range of inspection forms! If you don’t see the form you need, let us know; we’ll build out the forms library as the open beta continues. Web Report Writer forms seamlessly fit into your inspection process, automatically filling in essential data fields from your inspection reports. Enjoy a simple layout with easy-to-complete fields, making external PDF fillers a thing of the past.
If you would like to learn more about this new feature, you can visit the Web Report Writer: Forms article.
Schedule Now
Resolved Issues
Inspectors using Schedule Now were experiencing a surge in appointments submitted by Real Estate Professionals without including customers. An issue stemming from a backend glitch had made the customer field optional when it should have been required. We resolved this issue earlier in November through an off-cycle release.
Customer Dashboard
Features
Date Clarity on Inspection Cards: The date associated with inspection cards is now labeled "Last Document Update" to avoid confusion on the Customer Dashboard. This made it easier to discern when the latest document was uploaded, reducing the need for additional inquiries.