To get your HomeGauge Desktop Software to run on an Apple Macintosh computer, you will need to install a virtual machine program, Parallels being the most popular, then run Windows inside of that. This will require you to purchase Windows license. Parallels Support can assist with their program while HomeGauge Support can help once your Mac has Parallels and Windows installed.
Step 1: Install a virtual machine program like Parallels to your Mac.
Step 2: Install a current version of Windows to the Parallels side of your Mac.
Step 3: Navigate to the Windows side of your Mac and open a web browser. We recommend opening Microsoft Edge since it comes as the default browser in Windows and cannot be accidentally opened on the Mac side. It is important you be on the Windows side to complete the rest of the steps.
Step 4: With the browser open, go to HomeGauge.com and click the Login link:
Step 5: Enter your HomeGauge User Name and Password in the fields, then click Sign In. If you forgot it, click the forgot username/password link.
Step 6: Once signed in you will follow the steps in this article for accessing the installer link, downloading and running the installer file and activating the software with your assigned software license key.
Step 7: Contact HomeGauge Support if you need help with the steps below since the Mac setup does require some advanced steps in order to move the data folder.
Important! Installing HomeGauge on Mac running Parallels will always install the HomeGauge Data Folder to the wrong root directory. By default Mac will install the HomeGauge Data Folder in Z:///. For HomeGauge to work you will have to move the HomeGauge Data Folder to the Windows C: Drive. Follow the instructions below.
To change your default data folder on a Mac:
- First, copy the entire HomeGauge folder located in your "Documents" folder (you can right-click on the HomeGauge folder and choose "copy"). Open the Windows File Explorer on your Windows side, navigate to the z://drive and locate the folder called HomeGauge (subfolder of documents). Click on the HomeGauge folder and use your key board to copy the folder by hold down Command+C on your key board.
- Next, while remaining in the Windows File Explorer, locate the "C:" drive. Double click on the C: drive and use your keyboard to hold down Command+V to paste the HomeGauge folder (that is on your clipboard) inside the C: drive.
- After the folder is copied, open the HomeGauge software by locating the HomeGauge icon on the Windows desktop and double clicking the icon.
- From the top toolbar click Options - Advanced Folder Options
- Click YES at the next prompt.
- Click Change Data Directory and navigate to the new location C:/HomeGauge and click on the file HomeGauge.
- Click OK at the bottom.
- Type in the word "yes" in the next window and click OK.
- Click OK one more time.
- Close out of HomeGauge by clicking the "X" at the top right corner.
- Open HomeGauge again by double-clicking on the HomeGauge icon that is on the desktop of the Windows side.
All set! But again, this is an advanced process, so please don't hesitate to contact Support for help!
Note: HomeGauge does not provide support for Parallels, but does support any issues you may have with the HomeGauge Software once it's set up. If you have any problems with Parallels please visit the Parallels support page here: https://www.parallels.com/support/