How do I Use TRM (Time Release Messaging) to Communicate with Customers?




  • Avatar
    Daniel Taylor

    Hello, Is the TRM date of event the day it will be sent out under personalize ? 


  • Avatar

    Hi Daniel,

    Yes, if you click Personalize and edit the Action Date, that will become the day that the TRM event triggers. Note that TRMs cannot be sent out same-day, so if you choose today's date you see text sating that it is past date and will need to re-schedule it for a future date, as early as the next day. Let us know if you have any other questions!

Please sign in to leave a comment.