Your HomeGauge Dashboard serves as your command center for managing your profile and making your HomeGauge experience truly your own. From updating your email address to personalizing your Company Profile Page, we're here to guide you through every step. Let's take a closer look at how you can make the most of your profile customization:
Changing your email address
If you need to update the email address associated with your HomeGauge account, follow these steps:
- Login to your HomeGauge Dashboard
- Select Profile > Profile Contact Info
- Change your email in the appropriate field and scroll to the bottom to submit changes.
- Next, on the left menu, Click Account Settings
- Select Account Contact Info
- Change your email in the appropriate fields and scroll to the bottom to submit the changes.
Adding or Editing Your Company Profile Contact Information
To modify the contact information displayed on your Company Profile Page, follow these steps:
- Click Profile > Profile Contact Info
- From here, you can edit the information that will appear on your Company Profile Page.
- When finished, choose if you would like to display your profile publicly and click Save Changes.
This information will be shown on your public profile, including a link to your website. The final field on this screen is for your website's address - be sure to fill it in for maximum traffic to your site.
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HomeGauge has an excellent web team dedicated to making amazing websites for home inspectors. Visit our sample websites page to see what we could do for you. Our websites are:- Beautiful websites built by industry experts
- Responsive, so they look great on any screen
- Created with SEO (Search Engine Optimization) in mind
Adding Your Company Logo
Your logo is used in various places, including the search results page, company profile, and contact information on the customer dashboard.
Customize your branding by adding your company logo to various places, including the search results page, and company profile:
- Click Profile > Company Logo
- Click Choose File (Note: This logo must be JPG or GIF format and less than 2mb in size.)
- Navigate to your logo on your hard drive
- Once chosen, click Save Changes
- You will be prompted to crop the image. Click and drag to create a box around your logo. You can click and drag the edges to resize the selection.
- Click Save Changes again to complete the process
Adding an Inspector Photo
Enhance your Company Profile Page by adding a personal touch with your inspector photo:
- Click Profile > Inspector Photo
- Click Choose File (Note: This logo must be JPG or GIF format and less than 2mb in size.)
- Navigate to your logo on your hard drive
- Once chosen, click Save Changes
- You will be prompted to crop the image. Click and drag to create a box around your logo. You can click and drag the edges to resize the selection
- Click Save Changes again to complete the process
Adding an Organization Logo
If you have an organization logo or any additional picture, you can add it to your Company Profile Page:
- Click Profile > Additional Picture
- Click Choose File (Note: This logo must be JPG or GIF format and less than 2mb in size.)
- Navigate to your logo on your hard drive.
- Once chosen, click Save Changes.
- You will be prompted to crop the image. Click and drag to create a box around your logo. You can click and drag the edges to resize the selection.
- Click Save Changes again to complete the process.
Adding or Changing Your Qualifications and Description
Make your profile stand out by listing your state license, memberships, certifications, training, or any other qualifications under "Qualifications". Use the "Short Description" for a brief description of yourself that entices people to choose you as their inspector.
- Click Profile > Qualifications & Description
- Type in text in the Qualifications and Short Description sections
- Click Save Changes when done
- Click View My Company Profile to view how the text displays
Adding or Changing Your Listing Text
Personalize your Company Profile Page further by adding your own listing text:
- Click Profile > Listing Text
- Here you can put your own text, which will appear on your Company Profile Page.
- Click Save Changes when done.
Note: If you do not put anything here, a generic listing text will be inserted so that your profile isn't blank.
Adding Social Network Links to Your Profile
Connect your social media accounts to your profile:
- Click Profile > Social Networks
- Add your social network accounts on this page, following the instructions for each.
- Click Save Changes when you're done.
Adding or Updating Your Searchable Counties
The county listing is part of the home inspector search engine provided by HomeGauge. When a customer or real estate professional searches for inspectors within a certain county from a state, all inspectors signed up for coverage in that specific county are listed. By default, each inspector is set to cover the county associated with the zip code listed in their contact information. There is no limit to the number of counties you may list as having coverage, but each county must be added or removed using this tool. The counties are organized by state and are selected by checkboxes in the next step.
- Click Profile > Update Searchable Counties
- Choose a state from the drop-down menu and click Add County Coverage.
- Check the boxes of the counties you'd like to add.
- Click Finish.
To edit an existing state's county list:
- Next to the State listed, click Update Coverage For...
- To remove all coverage for that state, click Remove All Coverage For...
Changing Your User Name and Password
For account security, consider changing your login information regularly.
Changing your username and password will disconnect your devices from HomeGauge servers. Please remember to update your login info on both the desktop report writer and Companion.
- On the report writer, go to HG Services > Enter Inspector HG Username.
- On the HG Companion, click the menu button in the upper right > HG Services > Username and Password.
- Click Account Settings > Account Contact Info
- To change your username, delete and re-type your username in the first input field. To change your password will need to both type the password and confirm password inputs to confirm.
- Scroll to the bottom and click Submit.
- You will see a green box confirming that your information has been updated.
- Secure passwords combine upper and lower case letters, numbers, and special characters.
- Passwords made from random words separated by dashes are equally secure and easier to remember.
- It's advisable that you refrain from using passwords from other accounts.
- Changing your password frequently ensures that your account will be as secure as possible.
If you see the error User Name is already used, the user name you typed is already in our system under another profile. Pleas retype the user name to something different.
If you see the error The two passwords are not the same. The passwords do not match. Please ensure that you type the identical passwords in both fields and click Submit again.
If you feel that there is an error in you account information that cannot be changed through this method, please email support@homegauge.com and inquire directly.