Note: Attachments only work on uploaded HTML reports. If you are uploading PDF reports please follow the instructions for Sending a Customer an Additional Document or PDF (click here). If you would like to know more about Uploading Reports (click here) and Print Document Settings (click here).
To Attach a Document to Report
- Under Sections on the Left-Hand Menu click Misc
- Under Other Report Attachments click the orange plus (+)
- Browse your File Explorer and select the document you would like to include and click Open
- Name your attachment and click OK
- The inspection report will now include the document
- Repeat the steps to add additional documents
It says it can't find the document every time?!
It is possible that if the document is on a networked drive or being backed up by cloud software that HomeGauge will not be able to pull that document into the software. If you are still having this issue please reach out on our Support Center Chat, or call 828-254-2030 Option 1. We can trouble-shoot further or set up a screen sharing session.
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