Are you still sending bulky PDF attachments to your clients and hoping they received them? If so, you're missing out on the many benefits of HomeGauge's online report service. In this article, we'll explore the marketing benefits of using HomeGauge's online reports (also known as HTML format reports).
Without HomeGauge Services:
E-mail your report as a bulky PDF attachment. You can only hope they receive it and have little to no control of who gets it, or who they sent it to. Even with notification and acceptance of a PDF you may have a difficult time proving report delivery of that actual report. Additionally, you must handle your own backups and storage.
With HomeGauge Services:
HomeGauge's services automatically uploads your report to a password-protected site. You'll receive confirmation that your client and/or real estate professionals have received the report. You can send email notifications and control who has viewing and forwarding permissions. The delivery and acceptance of the report are time-stamped and logged, providing you with proof of delivery. Clients can view, print, or save a PDF of the report at any time. The report and associated documentation are stored for you for at least five years.
Marketing benefits of HomeGauge Services:
HomeGauge's upload service provides you with several marketing benefits. By quickly seeing who has viewed the report, you can follow up with clients to ensure they've received it. When clients and real estate professionals come to your website to pick up the report, it helps to brand your company's name and website. This builds trust and credibility in your brand.
Moreover, hosting your reports on your website increases your website traffic and search engine ranking. By storing all of your clients' reports, you can increase agent loyalty, as they can access their reports from any computer at any time. HomeGauge tracks all activities related to the report, including when it was uploaded, sent, picked up, forwarded, and viewed.
Create Request List (CRL) Feature:
Customers and real estate professionals can use the Create Request List (CRL) feature to build their request list. This feature simplifies the process of creating a list of items that need to be addressed or fixed before closing. The CRL feature provides added value to your clients, making them more likely to use your services again in the future.
HomeGauge Payments:
HomeGauge Payments is a payment processing solution that integrates seamlessly with the HomeGauge dashboard. It offers a variety of benefits, including the ability to easily track which invoices have been paid, no monthly gateway costs, and very competitive rates. Some Inspectors even save over $100/month when switching from their previous processor. In combination with HomeGauge Services, HG Payments provides your customer with a single location where they will sign your agreement, pay for their inspection, and view their report. It will also lock the report document until they have paid for your invoice. This will streamline the experience for your clients so they can navigate documents quickly and get right to what they want to see, their report!
Using HomeGauge's online report service provides many benefits to your business. You can increase your brand recognition, website traffic, and agent loyalty while providing better service to your clients. Additionally, the CRL feature simplifies the process of creating a request list. By using HomeGauge's online report service, you can take your business to the next level.
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