How do I Transfer a Report from the Android Companion?

• Transferring a Report Using the Cloud
• Transferring a Report Using Google Drive
• Transferring a Report with a USB Cable
• Manually Transferring a Report (Legacy)

Transferring a Report Using the Cloud

Using the HG Cloud (part of the Online Services) you can easily transfer reports between computers and devices without the hassle of manually copying files.

1. In your HG Companion, click the Menu button (top-right) > HG Services > Send Report to Cloud. 
2. Select the report you'd like to transfer and click transfer.
3. On your other computer or device go to HG Services > Get Report from Cloud. Select the report and click download.
4. Go to Open Reports and you will see it in the list. 

Transferring a Report Using Google Drive

Transferring a large report seamlessly is made possible through the Google Drive app, which is typically pre-installed on your device.

Sending a Report to Google Drive

1. Click Menu (top-right button) > More > Export Data Folder.
   
2. Either Select the Reports folder to export all of your reports, or slide the "reports folder only" toggle and select an individual report.
   
   
3. Select Share to other apps.
4. Click Export. Your device might be unresponsive as it processes this request. Be patient while the data compiles.
   
5. A popup will appear, showing the available apps that the report can be sent to. Locate and click on Drive. If you don't initially see Google Drive, swipe up on the share dialog box for more options.
   
   
6. You will be prompted to save to Drive. Keep the file name and location unchanged. Click Save.
   
7. A message will appear showing that your upload is preparing.
   
8. Your report is now being sent to Google Drive. Depending on the size of the report, this may take some time. You can see progress on the transfer by swiping down on your phone screen to access the notification area.
   
9. When the transfer is complete, you can go to drive.google.com to get your report.

Moving a Report from Google Drive to HomeGauge

1. Sign into your account at drive.google.com.
2. You will see hg.zip uploaded.
   
3. Right-click that folder and select Download.
   
4. Depending on the settings of your PC, the folder may be sent to Downloads or you may be prompted to save the folder in a location of your choosing.
5. Locate the downloaded zip folder, right-click and select Extract All…
   
6. You will have successfully extracted the folder when it looks like the following.
   
7. Click to open the extracted hg folder.
8. Click to open the Report folder.
9. Right-click to copy the individual report folder.
   
10. Navigate to Documents/HomeGauge/Reports on your computer. Highlight the Reports folder and paste the report into Reports using Ctrl-V or right-clicking and selecting Paste.
11. Open the software, click Open, then the Refresh Database button. You will now be able to open the report.
12. Save the report to set the pictures.

Transferring a Report Using a USB Cable

We recommend using the HG Cloud for transferring reports, but if you have a report that is too large or your internet isn't working correctly, use the following steps to transfer your report manually.

1. Open your companion and the report you would like to download
2. Tap the three-dot menu in the top right
3. Tap Save to save your report before continuing
4. Tap More
   
5. Tap Export Data Folder
   
6. Tap the Reports folder only slider to view individual reports
7. Tap the checkbox for the report you would like to download. These will be listed by Report Id.
8. Select the export option by tapping 'Save to Downloads folder' to transfer via USB cable to your computer. Tap' Share to other apps' to transfer via another cloud service or email.

   Note: The size of these reports is generally too large to transfer via email.

9. Tap Export. The screen will be inactive while this process is taking place. Afterward, you will see a "Successfully exported to Downloads folder" message.
10. Connect your Android phone to your computer via USB.
11. You may see an installation bubble pop up in the bottom right of your screen. Wait for the computer to complete the installation successfully.
12. On your Android phone, pull down the notification window from the top of your screen and tap the USB Connected or Charge Via USB. Select the option that says "Transferring Files" or similar to allow access to the files.
    
13. On your computer, open File Explorer and navigate to This PC > (Your Device)
    
14. Click to open the Download folder
    
15. Find the zip file hg
    
16. Right-click and Cut the folder
    
17. Paste the folder to your Desktop
18. Right-click the zip folder on your Desktop and click Extract All…
19. You will have successfully extracted the folder when it looks like the following.
    
20. Click to open the extracted hg folder
21. Click to open the Report folder
22. Right-click to Copy the individual report folder
    
23. Navigate to Documents/HomeGauge/Reports on your computer. Highlight the Reports folder and paste the report using Ctrl-V or right-click and choose Paste.
24. Open the software, click Open, then Refresh Database. You will now be able to open the report.
25. Save the report to set the pictures.
26. Safely eject the Android device.

Manually Transferring a Report (Legacy)

1. Connect your Android phone to your computer via USB.
2. You may see an installation bubble pop up in the bottom right of your screen. Wait for the computer to successfully complete installation.
3. On your Android phone, pull down the notification window from the top of your screen and tap the USB Connected or Charge Via USB. Select the option that says "Transferring Files" or similar to allow access to the files.
   
   
4. On your computer, open File Explorer and navigate to This PC > (Your Device) > Internal Storage > HomeGauge.
   
5. Once inside of the HomeGauge folder there is a sub folders called Reports. This folder will have sub-folders of each individual report by the Report ID or sequential numbers like (0000458). Note: Using the Report ID field is very helpful in moving reports.
   
6. Choose the files or folders you'd like to transfer and copy them using Ctrl-C or right click and choose Copy.
   
7. Navigate to Documents/HomeGauge/Reports on your computer. Highlight the Reports folder and paste the report using Ctrl-V or right click and choose Paste.
   
8. Open the software, click Open then Refresh Database.  You will now be able to open the report.
   
9. Save the report to set the pictures.
10. Safely eject the Android device.