When you finish writing a report using the Companion Apps, the report needs to be transferred to the Desktop Report Writer to finalize and send to your customers. Whether you prefer the simplicity of cloud transfers or manual methods, we've got you covered. In this guide, we'll walk you through both processes step by step.

Transferring a Report Using the Cloud

Using the HG Cloud (part of the Online Services), you can easily transfer reports between computers and devices without the hassle of manually copying files.

1. Open the report you want to transfer if it isn't open already
2. In your HG Companion, click the Menu button (top-right) > HG Services > Send Current Report to Cloud
3. On your computer, open the Desktop Report Writer 
4. Go to HG Services > Get Report from Cloud. Select the report and click download.
5. Go to Open Reports, and select the report from the list. Click Open.

Transferring a Report Manually

These steps are for version 5.5.0.9. 

1. Click Menu (top-right button) > More > Export Data Folder.
   
2. Choose to either Overwrite any previously exported Data Folder to save space on your device or export your data folder to a New Folder in your device Downloads folder
3. Connect your Android phone to your computer via USB
4. You may see an installation bubble in the bottom right of your screen. Wait for the computer to complete installation.
5. On your Android phone, scroll up to bring up your list of apps. At the top is a search bar; type in USB  Preferences and select it. Under Use USB for, select File transfer

6. On your computer, open File Explorer and navigate to This PC > (Your Device)

7. Click to open the Download folder

8. Find the Companion folder

9. Click to open the companion folder and then open the Reports folder

10. Find the report folder you are looking for. The Report ID labels each report folder.

11. Right-click to Copy the individual report folder.

12. Navigate to Documents< HomeGauge< Reports on your computer. Highlight the Reports folder and paste the report using Ctrl-V or right-click and choose Paste.

13. Open the software, click Open, then Refresh Database. You will now be able to open the report.

14. Save the report to set the pictures

15. Safely eject the Android device

Manually Transferring a Report (Legacy)

1. Connect your Android phone to your computer via USB.
2. You may see an installation bubble pop up in the bottom right of your screen. Wait for the computer to complete the installation successfully.
3. On your Android phone, scroll up to bring up your list of apps. At the top is a search bar; type in USB  Preferences and select it. Under Use USB for, select File transfer
4. On your computer, open File Explorer and navigate to This PC > (Your Device) > Internal Storage > HomeGauge.
5. Once inside of the HomeGauge folder, there is a sub folder called Reports. This folder will have sub-folders of each individual report by the Report ID or sequential numbers like (0000458). Note: Using the Report ID field is very helpful in moving reports.
6. Choose the files or folders you'd like to transfer and copy them using Ctrl-C or right-click and choose Copy.
   
7. Navigate to Documents/HomeGauge/Reports on your computer. Highlight the Reports folder and paste the report using Ctrl-V or right click and choose Paste.
8. Open the software, click Open then Refresh Database.  You will now be able to open the report.
9. Save the report to set the pictures.
10. Safely eject the Android device.