Android PDF Forms Release FAQ

Release FAQ

• What devices will support the new HG Companion PDF Forms feature?
• This new feature is supported on Android devices running Android 7 or higher. It won't work on iOS devices at this time. Please also note that you will need the latest version of the HomeGauge desktop software.
• When will the Android Companion app support PDF Forms?
• If you're reading these notes, the Companion will support PDF Forms right now! 
• What does the PDF Forms feature cost?
• If you already have the Companion app, the new feature is available at no extra cost
• The most popular forms are included at no cost
• Some forms are available at a fee
• Which forms are included and which forms are coming later?
  • Citizens 4-Point 2018
  • Citizens Roof Certification 2018
  • Florida OIR Wind Mitigation
  • FABI 4-Point IF
  • INACHI 4-Point
  • FL MIT-BT II and III 6-1-18
  • Additional Comments
  • Energy Star TBC
  • Picture Page with Labels
  • Radon
  • Home Info Sheet
  • NPMA-33
  • FL-DACS
  • TX WDIR Form
  • SC Pest Form (SC-CL-100)
  • NC WDIR
  • AZ-WDIIR 3-7-18
  • Maryland WDIR Form
  • WA Pest Form
  • Buyback Certificate
  • FL Dade County Disclosure (Foreclosure)
  • GA WDIR Form
  • OK WDIR
  • StateFarm Form
• Included at no cost at the time of the release:
• Available at the time of the release for a fee:
• Coming later:
• Will older forms still work with the Companion PDF Forms feature?
• No, only newer mobile-friendly forms will be compatible with the updated HG Companion.
• What if I paid for a form (such as NPMA-33) in the past?
• Contact our Support team and they'll send you a download link for the updated version.
• To install it for use, follow the directions here: https://support.homegauge.com/hc/en-us/articles/360020518433
• What about paid custom forms?
• If we've built a custom form for you in the past, we can upgrade it to be compatible with Companion PDF Forms for a fee.  
• Want to build a form yourself (or already did)? Here's a how-to for advanced users: https://support.homegauge.com/hc/en-us/articles/360010356773-How-do-I-Create-a-Custom-Form-for-HomeGauge-
• Any custom forms we build in the future will be compatible with the Companion PDF Forms feature by default.
• Can I take a signature on the PDF form?
• Yes, you can take a customer signature on the new PDF forms.
• Can I add pictures to forms?
• Some, but not all, forms support pictures. You can edit the pictures or append forms together after sending your report to your HomeGauge software.
• How much storage will this new feature use?
• Forms are small files. You shouldn't notice a difference on your mobile device.
• What will I need to use the PDF Forms feature?
• You'll need to have a mobile device running Android 7 or newer.
• Your HomeGauge software will have to be updated to a version later than 5.3.4.0.
• How do I get the new PDF Forms feature?
  • Your app may have already updated. You can check by opening your HG Companion and tapping the 3-dot menu, then tapping About. You'll know it updated if the version number is higher than 5.2.2.0.
  • If it hasn't updated yet, visit the Google Play Store and search for HomeGauge, then tap the app icon. If your device has Android 7 or higher, you should be able to update the app.
  • Don't have the app? Visit the Google Play Store and search for HomeGauge.
• You'll need to update your HomeGauge software. Open the software and click Help > Check for Updates.
• You'll need the updated Companion app.
• Alright, I now have the Companion update and the new forms. How do I use them?
• Follow the directions at our Support Center article. https://support.homegauge.com/hc/en-us/articles/360019910894?flash_digest=88eb0cdef32dc449da72c90bc63264090d5d08ed
• Are you updating the iOS Companion any time soon?
• We expect iOS to support this feature after the next major release of HomeGauge software.