Accidentally entering the wrong address on your HomeGauge report can be a common mistake, but correcting it is a straightforward process. Whether you've created an appointment-based report or a non-appointment report, we've got you covered. In this guide, we'll walk you through two methods to change the address on your report, ensuring that your documentation is accurate.
Method 1: Appointment-based Reports
If you originally created an appointment for your report using Appointments, follow these steps to edit the address:
If you've previously made an agreement for this report and the address on it is incorrect, you'll need to delete it and create a new one once the address is corrected. If the customer has already signed the agreement, they must sign the replacement agreement
- Navigate to Appointments > Calendar on the Inspector Dashboard
- Locate the appointment on the calendar
- Double-click on the appointment to edit it
- Update the address
- Scroll to the bottom and click Save Changes
Or
- Navigate to ALL reports on the Inspector Dashboard
- Locate the property
- Click on the Agreement Status
- Click Edit Appointment
- Update the address
- Scroll to the bottom and click Save Changes
Method 2: Non-Appointment Reports
If your report was not created as an appointment, follow these steps to edit the address:
- Navigate to ALL reports on the Inspector Dashboard
- Locate the property
- Delete the report from the Inspector Dashboard by clicking Manage > Delete
- Open the report writer you used to generate the inspection report
- Change the address
- Publish or Upload the report