How Do I Open a Backup of a Report?

In the event that you can no longer open a report due to a problem such as a power outage, computer crash or other device failure, your software keeps regular backups that will allow you to open the most recently saved version of a report.

HomeGauge 5:

1. Click Open button.
2. Select the report you'd like to restore to an earlier version.
3. Click on the gear button and choose Open Backup for Selected Report.

HomeGauge 3/4 (Note: These instructions also work for 5, in step 4-5 you will instead look for .hr5 files)

1. The first step is to identify where the report is kept. If you give your reports a report ID, the folder will use this as its name. However, if you don't use Report IDs, follow the next step to identify where it is located.
2. In the Open Report window click on the report in the list, and look at the information box at the bottom, where you will see the folder name, for example:....\HomeGauge\Reports\0000001 — this is where it is stored.
3. Open the folder in Windows to recover the report. To do so click StartMyDocumentsHomeGaugeReports0000001 (for example — the folder name will either be a number or the Report ID).
4. Here you will see the report files. We will be working with the *.hr3 or *.hr4 files, determined by the version of HomeGauge you are running.
5. The file "report.hr4" or "report.hr3" is the file that is having the issues. Rename it to "reportbad" by right clicking and clicking "Rename". Then select the first back-up "report-bak1" and rename it "report". You may or may not see the *.hr3 or *.hr4 extension. This is not an issue, the files will still have the same name.
6. Now try to open the Report in HomeGauge again. If it does not open, repeat the process with report-bak2, 3, etc., until it opens.