While there is no hard limit to the size of each specific video, there is an overall size limit to upload your report to the dashboard and a separate limit to transfer it to the cloud.
- Report Upload Limit: 500 MB
- Cloud Transfer Limit: 600 MB
Want to learn more about customizing Video sizes? Visit these articles instead:
You can see the report size while working on a report on the Status bar at the bottom of the screen Desktop Software.
To enable the Status bar:
Click View > Status Bar
If you would like to know more details about the report size, you can check the currently opened report in the desktop software by clicking Report > Display Report Data Sizes
The resulting screen will show you the breakdown of your report size as well as the total size. In the example below, the report has 6.16 MB of video, which, along with other content, makes the total report size 6.57 MB which is under the limit. As long as your report is under the 200 MB upload limit, you can upload it to your dashboard without issue.
You can also check your report size on the HG Companion by tapping the menu > More > Report Size. The limit to consider when uploading from the HG Companion is the HG Cloud Transfer limit of 600 MB*.
Please sign in to leave a comment.