At HomeGauge, we understand that you may have questions or technical issues requiring assistance. That's why we offer various ways to contact our Support Team.
Live-Chat
- In a web browser, navigate to support.homegauge.com
- Locate the Chat button near the bottom of the page.
- Click the button and type your question in the text field. Hit the Enter button on your keyboard to start the chat.
- Click the Menu button (viewed as three dots) to access the chat options.
- When you are finished with the chat, click the End Chat button.
*Please note that the chat will end if you leave the tab. If our support member asks you to navigate away from the chat page (such as to your HomeGauge Dashboard), please open a new tab by clicking a new tab button.
To reach us by email, send it to support@homegauge.com. We strive to reply swiftly during our hours of operation and as soon as possible outside those hours.
Phone
If you prefer to speak with a support representative over the phone, you can call us at (828) 254-2030 option 1 or toll-free at (877) 274-4299. Please note that you may have to leave a voicemail during high call volumes, but we will return your call as soon as possible. You can find our hours of operation by clicking here.
We hope these options make it easy for you to get the support you need!
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