What if I have a question or need help?
Feel free to reach out to our 100% US-based Support team. Live support is available Monday-Friday 9 am – 8 pm ET
You can reach the HomeGauge Support team:
via email: firstname.lastname@example.org
via chat when logged into your HomeGauge account
Follow the link for a list of all your support options: https://www.homegauge.com/one/contact/.
In addition to email or phone support, the HomeGauge Support team is readily available via chat.
Just click the orange “Help” icon to start this process.
HomeGauge chat experience
Clicking on the Help widget will open up the chat experience. From the widget you can:
Check out relevant HomeGauge Support Center articles
Search for HomeGauge Support Center articles
Initiate a live chat with a HomeGauge Support member
Note: Our 100% US-based Support team is available Monday-Friday, 9 am – 8 pm ET (because they are real people with real lives, and we want their lives to be enjoyable).
A record of your conversation will be mailed to the email you provided
What if HomeGauge Support is unavailable or there are technical issues with the chat?
If there is a long wait time to chat with a HomeGauge Support member, you can provide an email address, and our Support team will follow up when there is availability.
Our 100% US-based Support team is available Monday-Friday, 9 am – 8 pm ET (because they are real people with real lives, and we want their lives to be enjoyable).