What HomeBuyer PLUS solutions does HomeGauge offer?

HomeGauge aims to enhance the overall homebuying experience by offering various homebuyer solutions. These solutions are designed to provide additional value to homebuyers and help them make informed decisions. HomeGauge has partnered with trusted companies to offer three primary homebuyer services: Home Insurance quotes, Home Security consultations, and Moving services.

What does it mean to enable one or more HomeBuyer Plus services?

Enabling homebuyer services refers to making these services available to your customers as a home inspector. However, it's essential to note that enabling these services does not mean your customers will automatically receive calls or offers from the vetted partners. The customers must explicitly opt-in if they want information from partnered companies. This opt-in approach gives customers control over their experience and ensures they only receive offers they are interested in.

What HomeBuyer PLUS services do my customers have access to by default?

By default, new companies will enable all available HomeBuyer PLUS services for their customers. This can easily be changed by contacting our Support team.

What HomeBuyer PLUS services do my customers have access to?

Please get in touch with the HomeGauge Support team, and they can do an account review for you.

How can I change the HomeBuyer Plus services my customers can access?

If an inspector wants to modify the HomeBuyer PLUS services available to customers, they can contact the HomeGauge Support team. The support team will be able to enable or disable specific services on the inspector's behalf. While Home Insurance quotes are essential and cannot be disabled due to their significance in the home buying process, other services can be adjusted per the inspector's preferences.

Why can't I make these changes myself?

Our Product team is considering this as a future feature, but for now, you'll need to contact the HomeGauge Support team to turn HomeBuyer PLUS services on or off.

Can I exclude a single customer or REP from receiving these homebuyer services?

Our Product team is considering this as a future feature. For now, all customers will be presented with the homebuyer services enabled in your account.

How can I disable Home Insurance for my customers?

Home Insurance cannot be turned off for your customers. As it is a fundamental piece of the home buying process, all customers can take advantage of a no-obligation Home Insurance quote.

However, for all other homebuyer services, the HomeGauge Support team can deactivate or activate these on your behalf.

So that you know, homebuyer services do not mean your customer will be called. Your customers MUST OPT-IN to be contacted by any of our vetted partners. Enabling these homebuyer services lets your customers review the offers from vetted partners you have enabled and decide whether or not it is right for them.

What are the benefits of enabling each of these homebuyer services?

HomeGauge believes that the home inspection is the first step of the homeownership maintenance playbook. A playbook should identify risk, create a plan to resolve it, and add protections to mitigate future risks during the homeownership journey.

A proper home inspection helps identify risks so the homeowner can create a plan to resolve these issues correctly. HomeGauge wants to continue to help with that playbook by offering homebuyer services that help mitigate future risks and alleviate other common frustrations.

Why Home Insurance?

Home Insurance is an essential and often required step in the home buying process. The majority of lenders will need home insurance on the property. It helps customers mitigate future risks by providing financial reimbursement for covered items and systems issues.

• Protects your customer's investment

• Most likely required by your customer's lender

• Eases the financial burdens of unexpected disasters

Why Home Security?

Home Security is only for some. However, a Home Security system has numerous benefits to homeowners, including saving them money on their home insurance premiums. It helps mitigate future risks of theft or damage by having round-the-clock monitoring, alerts, and surveillance.

• Reduces home insurance premium (typically up to 20%)

• 24/7 professional monitoring of the home

• Know what's happening inside and out with surveillance cameras and doorbell cameras

• Disaster protection – many partners provide water sensors to identify leaks more quickly

• Mobile alerts keep homebuyers in the loop on everything happening in their home

• Increased convenience through integrations with Smart Home systems

Why help with Packing & Moving?

HomeGauge asked homebuyers who had recently gotten an inspection, "What things are stressing you out about your upcoming home purchase?" Based on survey results, the number one task is packing and moving. HomeGauge has identified partners who can help homebuyers with this frustration in various ways.

• Packing supplies can be expensive - save 5% with our trusted partner

• Save an average of $75 off professional movers

• The logistics of moving are often the most stressful. For those that need it, browse and compare pricing on storage unit rentals

• Cross one more thing off your moving list by discovering your new home's TV & Internet packages

  • Compare pricing and packages and schedule instantly through the most extensive TV & Internet marketplace in the US

What is the Homebuyer PLUS Welcome experience?

The Welcome flow is presented to your customers the first time they log into their HomeGauge account. It is a quick and easy 3-step process that can be completed in under a minute.

• Introduces HomeGauge (and our relationship with the Inspector)

• Asks the homebuyer to confirm or update their information

• Presents offer for the homebuyer services enabled in the Inspector's account

Are my customers required to provide their contact information?

We want to ensure that your customer's experience is overwhelmingly positive, including being contacted with their preferred info.

Anything that is not critical to ensure a positive experience is optional.

What are the benefits to my customers?

• Sets expectations and the features available with their HomeGauge account

• Ability to correct any inaccurate information or add additional

• Take advantage of optional homebuyer services available to them from our vetted partners

• It makes it apparent that HomeGauge Support can help with any technical questions or issues

What are the benefits to me?

• HomeGauge Support is available to handle any technical questions, which frees up more of your time

• Ensures updated and accurate contact information in your Inspector dashboard

• Drives positive reviews and referrals with optional value-added homebuyer services

Did you know: 95% of homebuyers we surveyed who took advantage of HomeBuyer PLUS said they would recommend their Inspector to a friend or family member?

What if I have a question or would like to provide feedback?

At HomeGauge, we want to hear your feedback, good or bad. It's the only way we can continue to deliver the highest quality experience for you.

You can reach HomeGauge Support:

• via phone: (828) 254-2030 or toll-free at (877) 274-4299

• via email: support@homegauge.com