Release Notes 1/25/2023 - Android Companion 184.108.40.206Pinned Featured
Beta version 220.127.116.11 of the HomeGauge Companion for Android will be released on 1/18/2023 and will be available for one week. The production version of 18.104.22.168 will be released on 1/25/2023.
This version re-introduces a feature to manually transfer Reports, Templates, AutoFill, Attachments, and Forms to the companion. This feature was temporarily removed while HomeGauge updated to meet Android 13 requirements. We still recommend using the cloud to transfer Templates and Settings first; the new steps to import documents to the companion manually are listed below and can also be found in the following article. https://support.homegauge.com/hc/en-us/articles/360010356333
- Added import functionality to transfer files to the companion without using the HG Cloud
Fixed Google Pixel native camera crash while taking photos
How do I join or leave the beta?
Steps to join or leave the beta can be found in the following article: https://support.homegauge.com/hc/en-us/articles/1500009668502
How do I report issues?
If you'd like to submit feedback for the app, you can do so in a few ways:
If you have a question on how to use the app, contact our Support Team at https://support.homegauge.com/. If possible, include any information about your action before the crash to help our team identify the issue.
Did you know?
We also have an Android app for the HomeGauge Web Writer. If you're a subscriber, you already have access to Web Writer on the web and mobile. Learn more here: Web Report Writer (homegauge.com)
How do I Transfer Files to the Android Companion?
Using the HG Cloud, you can quickly transfer reports between computers and devices without manually copying files.
On your Desktop Software, click HG Services > Upload Cloud Templates and Settings. Select the template you'd like to transfer and click Ok.
On another computer or device, go to HG Services > Download Cloud Templates and Settings.
We recommend using the HG Cloud for transferring reports, but if you have files that are too large or your internet isn't working correctly, use the following steps to transfer your files manually.
- On your Desktop, create a new transfer folder called HomeGauge
- Inside the transfer folder, create blank AutoFill, Forms, Reports, Templates, and Attachments folders
- Navigate to your Software HomeGauge data folder. By default, this can be found under C:/Users/Documents
- Copy the files you would like to transfer from the data folder, and paste them into the associated folder in the transfer folder
Connect your Android device to the computer
Place the HomeGauge transfer folder inside the device Downloads folder
On companion, go to Three-dot menu > More > Import Data Folder
Navigate to Downloads, select the HomeGauge transfer folder, and tap Use This Folder
Allow HomeGauge to access files
I don't understand why they would take something that was simple and easy and turned it into the mess they they did. I live in an area that has spotty internet service. I had a shortcut on my desktop and I simply plugged my phone in and moved the report to the shortcut and then clicked refresh database in my software. Done!! Easy. Thanks for making it harder
I see that you "fixed" the issue with the Google Pixel native camera crashing. BUT Not the Samsung stock camera. I have an S21 and when taking photos it will randomly close the report. This did not happen with previous versions of Companion. I tried the suggestions you have on another page (changing my settings) and that did not work. Plus I should not have to change the phone settings, the issue is with the software.
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