WTF changing reps email and how ludicrous it is to make a change
Dear Homegauge,
Tell me you are not in touch with reality without telling me you are not in touch with reality.
Me: Tell me how do I change my realtors email address.
Homegauge: They (the realtor) just need to call us and tell us they want to change it and what to change it to.
Me: Why can't I do it.
HG: You can call us.
Me: Yes and then you will call me back and I'll be somewhere else in the world doing something else at that time and may miss your call, etc. Not to mention that inevitably it needed to get done then vs. late.
I just don't think it should even get to that point. I'm not trying to change passwords. Just an email address.
Do better!!!
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Louder for the folks in the back of the room!!! This is my major complaint about HG, especially in this market where agents are moving around to try and gain an advantage. I have agents moving all the time, and I end up deleting their old profiles and creating completely new ones. Trying to get an agent to change their email in yet another system will never happen. I have yet to successfully get an agent to go in and change their email on their profile and I have tried with some of my long-term agents who I can trust not to move to another inspector because of the hassle. Supposedly it sends an email to their old address where they can verify and update, but many are agency emails, and they don't have access to their old email account with their previous broker.
HG, please give us the ability to change an agent's email address!!!
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