Programming Flaw with Updating Agent Emails
There is a general flaw with the current process for updating agent emails. Requiring us to send AN EMAIL to the current (wrong) email in order to initiate change is bad logic. Typically the agent has left their company (along with the company specific email assigned to them) and no longer has access to that address. This has created much frustration for our agents and many calls to support asking for assistance.
Could this procedure please be re-evaluated to allow for greater control of Inspectors being able to update agent emails?
Anxious to hear how this resolves.
Debbie Danich, AmeriSpec Home Inspections, Bloomington office
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