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Release Notes 11/23/2021 - Web Writer

Caitlin HG End User
Edited

Web Writer

The changes below have been made to the browser version of Web Writer. Browsers save some information in its cache and cookies, we recommend you try clearing your cache to fix certain problems, like loading or formatting issues on our site. For more information about clearing your cache, click here.

  • We are so happy to share that our Canadian inspectors can now utilize Web Writer. We have added Canadian provinces and postal codes to the inspection creation screen. 
  • Comments in the photo gallery assignment and item detail options are sorted alphabetically for easier identification and grouping.
  • Editing comments in a posted report will prompt you to choose whether the edit should affect the global library or only the current report. The report will then need to be republished for distribution. This works in a similar manner to the disclaimers.
  • New comments added to an item are expanded by default once the comment panel is closed. This should reduce clicks as inspectors are adding additional details and photos to a comment.
  • The Inspection List page is ordered by the inspection date and time. This behavior was previously inconsistent.
  • General disclaimers are editable from the library. This aligns with how other disclaimers are treated.
  • An indicator is displayed when images are processing during the loading process.
  • Additional items are added to the menu for easier access. 

Published Reports

  • Your client's name can now be added to the published report by populating the inspection details upon creation or by editing the report details.
  • Web Writer's photos are now expandable when your Customers and Real Estate Professionals view their reports on the web.
  • The hyperlinks in the inspection summary have been fixed.
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Comments

4 comments

Date Votes
  • James Canino

    when will ‘GARAGE’ and video be added?

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  • Caitlin HG End User

    Great question, James.

    The Web Writer roadmap can be found here: Web Report Writer (homegauge.com). Garage is a part of our Room View of Systems & Items. 

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  • Darren Jones

    These updates will save a lot of time. One thing I noticed that wasn't listed in the notes is the reminder to save a new concern. Instead of the little check box at the bottom to save for future use, there is now a pop-up on the screen that requires you to choose "save for future use" or "one-time-use". That's a nice improvement. I can't tell you how many times I have taken the time to word something in just the right way but then forgot to check the box.

    I also really like the comments view in the system page. You can now expand the comment text and edit it right there in the comment. Scrolling up to manage comments and then going back to find the comment. Much faster!

    Now that the comment library is alphabetized in all views and that includes added comments (WOOT!) we need to update the library by verb. For instance:

    Some issues are limited to the item material but verb first would be easy to locate:
    Cracked brick veneer
    Melted vinyl siding

    But then some verbs identify an issue across many materials:

    Damaged
    Loose
    Separating

    Recreating the library in a standard format would be a tremendous addition to reducing our reporting time.

    Big thanks to Team HG!

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  • Mike Senty

    I mentioned this to Darren in a PM: When writing comments, some inspectors organized by verb, others by noun - or both. I do both. Being alphabetical order is the key to basic organization. Having the word search function is the saving grace, a WW improvement over HHZ. HHZ did not have a word search function as I recall.

    Thanks for the work!

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