Important: and HG Services will be unavailable due to scheduled maintenance starting at 5 am on Sunday, April 29th 2018 (EDT). Maintenance is expected to last approximately 2 to 7 hours. During this time all website features will be unavailable including: online scheduling, online report delivery access to the dashboard via software or companion, as well as customer & REP access to reports.

Where are HomeGauge files stored on my computer?

Your HomeGauge data is stored by default in Documents\HomeGauge (Or My Documents\HomeGauge). Inside this folder you will find your Reports, Templates and other files. 

Warning! Please do not move or delete this folder as it will cause the HomeGauge Software to fail to open. If you need to move or delete this folder for any reason, please contact HomeGauge Support at 828-254-2030 and we will walk you through how to safely change your default folder location to prevent any errors in the software.

If you are interested in trying this Advanced User Operation, visit this article (click here).

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  • 14-Nov-2017