This article explains how to prevent Android battery optimization from interfering with the HomeGauge Companion app. By excluding HomeGauge Companion from battery optimization, you ensure the app runs smoothly in the background during inspections and can sync data properly.
Why Battery Optimization Matters for HomeGauge Companion
Android devices use battery optimization features to extend battery life by limiting how apps run in the background. While this saves battery, it can prevent HomeGauge Companion from:
Syncing photos and data in the background
Receiving important notifications
Maintaining connection to your inspection reports
Running properly during multi-hour inspections
By excluding HomeGauge Companion from battery optimization, you ensure the app has the permissions it needs to function correctly during your inspections.
Android 11 Battery Optimization
On your Android device, go to Settings
Tap Apps
Tap HG Companion
Tap Battery
Tap Battery Optimizations
Tap All Apps
Make sure the toggle for HomeGauge Companion is off
Tap back, HomeGauge Companion should now say Not optimized
Samsung Galaxy 10 & 20 Sleeping Apps
Start Device Care from Settings
Tap Battery
Tap the 3-dot menu > Settings
Disable all toggles (except for Notifications)
Tap “Sleeping apps”
Wake up all the apps using the Trash Can icon
Warning: Make sure Put unused apps to sleep and Auto-disable unused apps is disabled. Otherwise, Samsung will put your apps back to sleep after a few days (3 by default) even if you have woken them up manually!
On some phones, the same lists are placed in Battery > Background usage limits.
Open Battery > Background usage limits
Check the lists