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Release Notes: HomeGauge Desktop Report Writer v. 5.5.39.0 - 12/17/25

Updated over 2 weeks ago

Bug Fixes

Fixed: Photos with very large dimensions failing to load.

Issue: Photos with extremely large pixel dimensions (such as 9000 × 12000 or larger) would sometimes fail to load when added to a report. The photo editor would display with zero sizes, and the image wouldn't appear. This affected all methods of adding photos—dragging from the Picture Pane, using the "Insert Selected" buttons, or dragging directly from Windows File Explorer.

Cause: 2GB limit on image data size in memory. For very high-resolution photos, the total memory required (height × width × 32 bits per pixel) can exceed this limit, preventing the image from loading.

Resolution: Desktop now automatically downsizes oversized images in memory to fit within system limits. The image is reduced proportionally so it can be loaded successfully, then further adjusted to match your picture defaults as usual. For extremely large files that cannot be loaded at all, Desktop now displays a clear error message explaining the issue rather than failing silently.

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