HomeGauge

The HomeGauge Support Team is here to assist you Monday through Friday, 9:00 AM to 8:00 PM EST. ​Note: On Fridays, we hold a weekly Support Team meeting from 2:00 PM to 3:00 PM EST. During this time, please feel free to email us or leave a voicemail, and we will get back to you as soon as we can.

If you need assistance between 5:00 PM and 8:00 PM EST, you can reach us via:

Phone: 828-254-2030 (Toll-Free: 877-274-4299) (M-F, 9AM-5PM ET)

Email: <a href="mailto:support@homegauge.com" rel="nofollow noopener noreferrer" target="_blank">support@homegauge.com</a> (M-F, 9AM-8PM ET)

Chat: <a href="https://support.homegauge.com/">support.homegauge.com</a> (M-F, 9AM-8PM ET)

- Phone: 828-254-2030 (Toll-Free: 877-274-4299) (M-F, 9AM-5PM ET)
- Email: <a href="mailto:support@homegauge.com" rel="nofollow noopener noreferrer" target="_blank">support@homegauge.com</a> (M-F, 9AM-8PM ET)
- Chat: <a href="https://support.homegauge.com/">support.homegauge.com</a> (M-F, 9AM-8PM ET)

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When calling, please use the following menu options:

Support for Inspectors, Customers, and Real Estate Professionals

- Billing and Account Management for Inspectors
- HomeGauge Payments for Inspectors
- Troubleshooting Software and Dashboard for Inspectors
- Support for Customers and Real Estate Professionals

1. Support for Inspectors, Customers, and Real Estate Professionals
 - Billing and Account Management for Inspectors
 - HomeGauge Payments for Inspectors
 - Troubleshooting Software and Dashboard for Inspectors
 - Support for Customers and Real Estate Professionals
2. Web Services Team
3. Sales

Please note that the Support Team is unavailable on the following holidays:

- Closed: Monday, January 20
- Resume: Tuesday, January 21

- Closed: Monday, May 26
- Resume: Tuesday, May 27

- Closed: Friday, July 4
- Resume: Monday, July 7

- Closed: Monday, September 1
- Resume: Tuesday, September 2

- Closed: Thursday, November 27, and Friday, November 28
- Resume: Monday, December 1

- Closed: Wednesday, December 24, and Thursday, December 25
- Resume: Friday, December 26

- Closed: Wednesday, December 31, and Thursday, January 1, 2026
- Resume: Friday, January 2, 2026

- Martin Luther King Jr. Day
 - Closed: Monday, January 20
 - Resume: Tuesday, January 21
- Memorial Day
 - Closed: Monday, May 26
 - Resume: Tuesday, May 27
- Independence Day
 - Closed: Friday, July 4
 - Resume: Monday, July 7
- Labor Day
 - Closed: Monday, September 1
 - Resume: Tuesday, September 2
- Thanksgiving
 - Closed: Thursday, November 27, and Friday, November 28
 - Resume: Monday, December 1
- Christmas
 - Closed: Wednesday, December 24, and Thursday, December 25
 - Resume: Friday, December 26
- New Year’s
 - Closed: Wednesday, December 31, and Thursday, January 1, 2026
 - Resume: Friday, January 2, 2026

The HomeGauge Support Team is here to assist you Monday through Friday, 9:00 AM to 8:00 PM EST.

HomeGauge Hours of Operation and Contact Information

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HomeGauge Hours of Operation and Contact Information

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Holiday Closures (2025)