Welcome to the HomeGauge Support Center. Please watch this short video on searching and navigating this site. As always, thank you for choosing us!
#1 Frequently Asked Questions (FAQs) - 24 hours / 7 days a week
Our most popular support topic - Restoring HomeGauge Software
#2 Video Software Tours - 24 hours / 7 days a week
#3 Ask a question - Next business day or sooner reply
#4 Email - Next business day or sooner reply
#5 Phone support - Office hours: Monday-Friday 9am-5pm Eastern Time
All new users get a FREE 3 month trial of the HomeGauge Service that includes phone support.
Sign up for the HG Services here
Extra services we offer while you are getting started
- Free technical support
- Free adjustment of logos - send logo to support@HomeGauge.com for us to adjust it for the best possible look in HomeGauge
- HomeGauge Services sign up and report upload walk through — be sure to sign up for your free trial of HomeGauge Services and try uploading a report
- Customization of the cover, invoice and summary pages or other areas of the report appearance, such as color and font
Support items outside of using the HomeGauge Software and Services
- Computer Security / Firewall / Virus / Spyware: Configuring your computer for proper security is essential, but outside the scope of our free support. If you are having trouble with viruses or spyware on your computer, we recommend taking the computer to a repair shop. Sorry, but this is too complicated for HomeGauge to handle over the phone.
- Switching HomeGauge to another computer: $50 or see help here
- Logo / Agreement / Stylesheet adjustments after HG Services Trial Period: $50 or see help online.
- Website review and image touch ups: $149
- Wireless Internet connectivity problems: Please call your ISP
- Internet connectivity problems: Please call your ISP
- Printer problems: If you can not print any web page, please call the printer company.