With your HomeGauge One Subscription, you can manage payment methods and subscriptions. This article covers changing billing frequency, adding a new card, cancel subscription, and handling BuildFax purchases.

Manage Payment Methods

If you need to change your billing frequency (monthly vs. yearly), please get in touch with HomeGauge Support.

1. From the menu generally located on the left-hand side, click Account Settings > License/Services 
   
   
   
2. Click the blue link, Manage Payment Methods and Services.
   
   
   

Add New Card

1. Select Add New.
   
   
2. Enter card details and select Add.
   
3. Choose whether to set the card as primary or backup and select Add.
   
   
   

Cancel Subscription

If you need to cancel your subscription or services, please contact HomeGauge Support.

Renew Cancelled/Suspended Subscription

Buildfax Subscriptions

Buildfax purchases are recorded throughout the month on a dedicated HomeGauge subscription associated with your account – you don’t need to do anything to set up this subscription, its created automatically after you purchase a Buildfax report for the first time, and you are charged on the first of the month for all purchases in the last month.

Managing BuildFax Plan

1. Log In to the Inspector Dashboard
2. Select “Account Settings” from the side menu
3. Select “License & Services” from the drop down menu
4. Select the “Manage Payment Methods and Services” link
5. From your listed plans, select “Buildfax Usage”
   
   
   NOTE: If you don’t see it on the main page, select “See all your subscriptions”
6. From here, you can manage your plans payment

View Past Usages

1.  To view past usages, navigate to the Manage Payment Methods and Services window
2. Select “Billing History”
3. Located month for which you want to view Buildfax information
4. Select “Download” to download a PDF Copy of the Invoice
5. Select “View Usage” to download a PDF document of individual usage