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Inspector Dashboard: Online Report Delivery

Updated over a month ago

Delivering inspection reports online through the HomeGauge Dashboard gives your clients a streamlined, professional experience—while giving you control, visibility, and peace of mind.

When you upload a report and notify your client, they’ll receive a custom email with a secure login link. Once they log in, they’ll access the Customer Dashboard, where they can view:

  • Their inspection report

  • Any attached ancillary documents (e.g., mold or radon reports (4-point & wid-mit if you're in Florida!))

  • Their agreement

  • Their invoice and payment status

  • The Create Request List (CRL) tool

Why Deliver Reports Online?

Delivering reports through the Customer Dashboard unlocks powerful advantages—for you and your clients.

For Inspectors:

  • Agreement must be signed before viewing the report

  • Payment can be processed (when using HomeGauge Payments)

  • Timestamped records of who viewed what, and when

  • Fewer delivery issues (no oversized PDFs or missed emails)

For Clients & Agents:

  • Centralized, secure access to all reports done by HomeGauge inspectors

  • Can return anytime to download past reports

  • Can build repair request lists directly in the dashboard

  • Easy access from any device

HomeGauge Payments

When you enable HomeGauge Payments, your clients can:

  • Pay directly from their dashboard

  • Sign the agreement and pay before accessing the report

  • Avoid third-party payment portals

  • Get everything—agreement, invoice, and report—in one place

Bonus: Many inspectors save over $100/month when switching from other processors. No monthly gateway fees, and competitive rates baked in.

Still Want to Send PDFs?

You can—just upload the report and let buyers download it as a PDF from the dashboard. This way, you keep the convenience and the professionalism, while avoiding large email attachments and delivery issues.

What will my customer see?

  1. You upload the report to your dashboard

  2. Send your customized email with a secure, login link

  3. Customer logs in

  4. Dashboard prompts for agreement signature and payment

  5. Customer gains access to their report and can use the CRL tool

It’s fast, secure, and built to move the homebuying process forward.

  • To read more about how to upload reports (click here).

  • To read more about how to send customer notifications (click here).

Do customers and agents need to log in?

Yes—for now. We're actively working on simplifying this process and will share updates as they’re released.

What should I tell my agents?

Use our ready-made marketing brochure to help your agents understand the benefits and stay in the loop. Click here to access this marketing material.

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